Terms and Condition

Last Update: 28 December 2024


Welcome to Audrey Gwangwa Law Academy's Learning Management System (LMS). By accessing and using this platform, you agree to abide by the following terms and conditions. Please read them carefully before proceeding.


1. Acceptance of Terms

By accessing and using the Audrey Gwangwa Law Academy Learning Management System (LMS), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. This agreement constitutes a legally binding contract between you ("the user") and Audrey Gwangwa Law Academy.

If you do not agree with any part of these Terms and Conditions, you must not use or access the LMS. Your continued use of the platform signifies your acceptance of any updates or changes made to these Terms and Conditions, which may occur from time to time. It is your responsibility to review this document periodically to stay informed of any modifications.

By using the LMS, you also confirm that you are of legal age to enter into contracts in your jurisdiction and that you will comply with all applicable laws and regulations governing your use of the platform.


2. User Registration

To access and utilize the full features of the Audrey Gwangwa Law Academy LMS, users are required to register for an account. By registering, you agree to provide accurate, current, and complete information and adhere to the following terms:

2.1 Eligibility

  • Registration is open to individuals who are at least 18 years old. By creating an account, you confirm that you meet this requirement.
  • Users under 18 must obtain consent from a parent or legal guardian and may have limited access as determined by the Academy.

2.2 Account Creation

  • To create an account, you must provide:
    • A valid email address.
    • Your full name.
    • A secure password.
    • Any other information as required by the registration form.
  • The information you provide must be accurate and up to date. It is your responsibility to ensure the accuracy of your account details at all times.

2.3 Account Security

  • You are solely responsible for maintaining the confidentiality of your account credentials, including your password. Sharing your login information with others is strictly prohibited.
  • Notify us immediately at info@audreyacademy.co.za if you suspect any unauthorized use of your account or a breach of security.

2.4 Multiple Accounts

  • Each individual is allowed only one account. Creating multiple accounts for fraudulent or deceptive purposes is prohibited and will result in account suspension or termination.

2.5 Account Termination

  • Audrey Gwangwa Law Academy reserves the right to suspend or terminate any account that:
    • Provides false or misleading information.
    • Engages in prohibited activities as outlined in these Terms and Conditions.
    • Violates any other Academy policies or guidelines.

By registering on our LMS, you agree to comply with these conditions and accept full responsibility for all activities conducted under your account.


3. Course Access & Use

By enrolling in and using the courses available on the Audrey Gwangwa Law Academy LMS, you agree to the following terms regarding course access and usage:

3.1 Enrollment and Access

  • Enrollment Requirements: Access to course materials is granted upon successful registration and, where applicable, payment of the required course fees. Some courses may have specific eligibility criteria, which will be outlined in the course description.
  • Duration of Access: Access to course materials is typically limited to the duration specified in the course details. Extensions, if any, may be granted at the Academy’s discretion.
  • Multiple Device Access: You may access the LMS from multiple devices; however, simultaneous logins from multiple devices using the same account are prohibited.

3.2 Use of Course Materials

  • Personal Use Only: The course content, including videos, notes, assessments, and supplementary materials, is for personal and non-commercial use only. Redistribution or sharing of content without explicit permission is strictly prohibited.
  • Updates to Content: Course content may be updated periodically to reflect the latest developments in the field. Enrolled users will have access to the most recent updates for the duration of their enrollment.

3.3 Participation and Completion

  • Active Participation: Learners are expected to engage actively with the course content, participate in discussions (if applicable), and complete assigned tasks or assessments.
  • Completion Requirements: Certificates of completion may be issued upon fulfilling all the course requirements, including passing any required assessments and completing feedback forms, if applicable.

3.4 Prohibited Activities

  • Cheating and Plagiarism: Engaging in dishonest practices, including cheating on assessments or submitting plagiarized work, is strictly prohibited and may result in account suspension or termination.
  • Unauthorized Access: Attempting to gain unauthorized access to restricted areas of the LMS or using another user’s credentials is a violation of these Terms and Conditions.

3.5 Technical Requirements

  • Device Compatibility: Users are responsible for ensuring that their devices meet the technical requirements to access and use the LMS effectively. Minimum system specifications will be outlined during registration.
  • Internet Connectivity: A stable internet connection is required to access the LMS. The Academy is not responsible for interruptions caused by poor connectivity or user-side technical issues.

3.6 Support and Assistance

  • Technical Support: For issues related to access or functionality, users can contact our support team via email at info@audreyacademy.co.za or by phone at +27 79 495 8351.
  • Learning Assistance: Any questions related to course content or guidance can be directed to the course facilitator through the LMS communication tools.

By adhering to these guidelines, users can maximize their learning experience while maintaining the integrity and security of the Audrey Gwangwa Law Academy LMS.


4. Payment & Fees

4.1 Pricing Information

The fees for courses available on the Audrey Gwangwa Law Academy LMS are clearly listed on each course page. Prices are subject to change, but any changes will be communicated in advance. The price at the time of your enrollment will remain fixed for the duration of your course access.

4.2 Payment Methods

We offer various secure payment methods for your convenience. Accepted payment methods include:

  • Credit or Debit Card
  • Bank Transfer
  • PayPal (or other online payment gateways)
  • Any additional methods specified on the checkout page

All payments must be processed before you can access any paid content or courses.

4.3 Course Enrollment

By enrolling in a course, you are agreeing to pay the course fee as stated on the course page. Access to course materials will only be granted after successful payment confirmation. You will receive a receipt of payment via email for your records.

4.4 Refund Policy

We want you to be fully satisfied with your learning experience. If for any reason you wish to request a refund, please refer to our Refund Policy (linked here) for details on the conditions under which a refund is applicable.

  • Course Cancellations: Once a course is accessed or started, it cannot be refunded unless specific conditions are met (e.g., technical issues preventing access).
  • Technical Issues: If you experience issues with accessing course content, please contact our support team at info@audreyacademy.co.za. We will work to resolve any issues promptly.

4.5 Payment Confirmation and Access

Upon successful payment, you will receive an email confirmation, and your account will be credited with access to the enrolled course(s). In the case of bank transfers, please allow up to 48 hours for the payment to be processed and confirmed.

4.6 Taxes

All course fees are inclusive of applicable taxes unless otherwise specified. If additional taxes are required in your jurisdiction, these will be calculated and displayed during the checkout process.

4.7 Late Payments

If your payment is not received within the specified timeframe, your course access will be suspended until the payment is processed. Late payment may result in a delay in the activation of your course access.

4.8 Price Changes

While we strive to keep our pricing transparent, Audrey Gwangwa Law Academy reserves the right to adjust course fees as necessary. Any changes to pricing will not affect your existing enrollments, and you will not be charged for future courses at the new rate unless stated otherwise.

5. User Conduct

At Audrey Gwangwa Law Academy, we are committed to maintaining a professional, respectful, and collaborative learning environment. By accessing and using the LMS, you agree to adhere to the following conduct guidelines:

5.1. Respectful Behavior

You are expected to engage respectfully with fellow learners, instructors, and the academy’s staff. Discriminatory, offensive, or harassing behavior will not be tolerated. This includes, but is not limited to, offensive language, hate speech, or actions that could harm the integrity of the learning environment.

5.2. Academic Integrity

You must maintain high standards of academic integrity. Any form of cheating, plagiarism, or dishonest activity is strictly prohibited. This includes submitting coursework or assignments that are not your original work, using unauthorized resources during exams, or misrepresenting the completion of assignments.

5.3. Prohibited Content

You may not post, upload, or share content that:

  • Is defamatory, abusive, offensive, or threatening.
  • Violates intellectual property rights, including but not limited to copyrighted materials.
  • Promotes discrimination, violence, or illegal activities.
  • Contains viruses, malware, or other malicious code that could damage or disrupt the LMS.

5.4. Use of Course Materials

Course materials, resources, and content provided by Audrey Gwangwa Law Academy are for your personal, non-commercial use only. You may not:

  • Copy, reproduce, distribute, or create derivative works of the content without prior consent from the academy.
  • Share your access credentials or allow others to access courses under your account.

5.5. Respect for the Learning Environment

You are expected to engage actively and constructively with the LMS. This includes:

  • Participating in discussions and activities where appropriate.
  • Asking thoughtful questions and contributing to a positive and inclusive atmosphere.
  • Adhering to deadlines and completing assignments in a timely manner.

5.6. Account Security

You are responsible for maintaining the security and confidentiality of your account information, including your username and password. Sharing your login credentials with others is strictly prohibited. If you suspect any unauthorized access to your account, you must notify us immediately.

5.7. Compliance with Local and International Laws

By using the LMS, you agree to comply with all applicable local, national, and international laws and regulations. You are also responsible for ensuring that your activities on the platform do not infringe upon the rights of others.

5.8. Consequences of Misconduct

Any violation of these conduct guidelines may result in:

  • Temporary or permanent suspension of access to courses and resources.
  • Account termination.
  • Legal action, where applicable.

Audrey Gwangwa Law Academy reserves the right to review and investigate any conduct violations and take appropriate action in its sole discretion.


6. Intellectual Property

All content provided on the Audrey Gwangwa Law Academy Learning Management System (LMS), including but not limited to course materials, videos, presentations, documents, software, logos, and any other resources, is the intellectual property of Audrey Gwangwa Law Academy or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Ownership of Content

  • Course Materials: All course materials, including videos, lectures, reading materials, quizzes, and assignments, are owned by Audrey Gwangwa Law Academy or its content creators. These materials are provided solely for personal, non-commercial use by registered users of the LMS.
  • Trademarks and Logos: The trademarks, service marks, and logos displayed on the LMS, including the Audrey Gwangwa Law Academy name and logo, are the registered or unregistered trademarks of Audrey Gwangwa Law Academy. Unauthorized use of these marks is prohibited.
  • Software and Technology: Any software, applications, or technology developed or used by the LMS, including the platform itself, is the proprietary property of Audrey Gwangwa Law Academy and/or its software providers and is protected by applicable intellectual property laws.

Usage Rights

  • Limited License: Upon enrollment in a course, you are granted a non-exclusive, non-transferable, revocable license to access and view the course content for personal educational purposes only. This license is for your personal use and does not grant you any ownership rights to the content.
  • Restrictions on Use: You may not:
    • Reproduce, distribute, modify, display, or perform any course content for commercial purposes without explicit written permission from Audrey Gwangwa Law Academy.
    • Reverse engineer, decompile, or disassemble any of the software or technology used on the LMS.
    • Copy, share, or distribute any materials from the LMS without prior written authorization.
  • No Transfer of Rights: You acknowledge that no rights, title, or interest in or to any of the intellectual property provided on the LMS are transferred to you as a result of using the platform. All rights not expressly granted are reserved by Audrey Gwangwa Law Academy or its licensors.

User-Generated Content

  • Ownership of Your Content: If you submit or upload any content to the LMS, including assignments, forum posts, or feedback, you retain ownership of that content. However, by submitting content, you grant Audrey Gwangwa Law Academy a non-exclusive, royalty-free, worldwide license to use, display, modify, and distribute the content for the purpose of operating and promoting the LMS.
  • Respect for Others' Intellectual Property: You are responsible for ensuring that any content you upload or submit does not infringe upon the intellectual property rights of others. You agree not to upload or share any materials that violate the copyrights, trademarks, or other intellectual property rights of third parties.

Infringement and Reporting

If you believe that any content on the LMS infringes upon your intellectual property rights, please contact us immediately at:

  • Email: info@audreyacademy.co.za
  • Phone: +27 79 495 8351

We will investigate and take appropriate action as necessary, including removing infringing content.


7. Privacy and Data Protection

At Audrey Gwangwa Law Academy, we value and respect your privacy. This Privacy and Data Protection policy outlines how we collect, use, and protect your personal information when you access and use our Learning Management System (LMS). By using the LMS, you agree to the collection and use of your personal data in accordance with this policy.

7.1 Information We Collect

We collect different types of information when you use our LMS, including:

  • Personal Information: When you register for an account, we collect your name, email address, contact number, and other relevant details necessary for account management and course access.
  • Payment Information: If you enroll in paid courses, we collect payment details such as credit card information or other payment method details, processed securely through third-party payment providers.
  • Usage Data: We collect data about how you use the LMS, including your interactions with courses, browsing patterns, and any feedback you provide to enhance our services.

7.2 How We Use Your Information

We use the information we collect for various purposes, including:

  • Account Management: To create and manage your user account, allow course enrollments, and provide access to course content.
  • Personalization: To personalize your learning experience and recommend courses or resources tailored to your interests and goals.
  • Communication: To send you important updates about the LMS, new courses, changes to our policies, or other relevant information.
  • Payment Processing: To process payments securely for any paid courses and manage your subscription or course fees.
  • Improvement of Services: To enhance the quality and functionality of the LMS, including tracking user behavior to improve content and user interface.

7.3 Data Security

We take the protection of your personal information seriously. We implement reasonable administrative, technical, and physical security measures to safeguard your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

7.4 Sharing Your Information

We will not sell, rent, or share your personal information with third parties except in the following cases:

  • Service Providers: We may share your information with third-party vendors and service providers who assist us in operating the LMS, such as payment processors or hosting providers. These service providers are contractually bound to protect your information and only use it for the purposes of fulfilling their services to us.
  • Legal Compliance: We may disclose your information if required by law or to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.

7.5 Your Rights

As a user, you have the right to:

  • Access Your Information: You can request access to the personal data we hold about you, as well as information on how we are using it.
  • Update or Correct Information: If any of your personal details are incorrect or outdated, you can update them through your LMS account settings or by contacting us.
  • Delete Your Account: You can request the deletion of your account and personal data, though please note that certain information may be retained for legal or administrative purposes as required by law.
  • Opt-Out of Marketing: You may choose to opt-out of receiving marketing communications by clicking the “unsubscribe” link in any marketing email or by contacting us directly.

7.6 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it.

7.7 Cookies

The LMS uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us track user activity, personalize content, and improve site functionality. You can control cookie settings through your browser, but disabling cookies may affect your experience on the LMS.

7.8 International Transfers

If you are accessing the LMS from outside South Africa, please note that your personal information may be transferred to and processed in South Africa, where our servers are located. By using the LMS, you consent to this transfer and processing of your data in accordance with South African data protection laws.

7.9 Changes to Privacy Policy

We reserve the right to update or modify this Privacy and Data Protection policy at any time. Any changes will be posted on this page with the updated date. It is your responsibility to review this policy periodically to stay informed about how we are protecting your information.


8. Termination of Access

Audrey Gwangwa Law Academy reserves the right to suspend or terminate a user's access to the Learning Management System (LMS) under certain circumstances. Access may be terminated for various reasons, including but not limited to:

8.1 Account Suspension or Termination

  • Violation of Terms: If you violate any of these Terms and Conditions, including engaging in unlawful, disruptive, or abusive behavior, your account may be suspended or permanently terminated without notice.
  • Fraudulent Activity: Any suspected fraudulent activity, such as providing false information or attempting to manipulate the system, will result in immediate suspension or termination of your access.
  • Intellectual Property Infringement: Unauthorized copying, distribution, or sharing of course materials or other protected content will lead to account suspension and potential legal action.

8.2 User-Initiated Termination

  • Account Cancellation: You may choose to cancel your account at any time by contacting us directly at info@audreyacademy.co.za. Cancellation will stop further charges, but you will retain access to the courses you have already paid for until the end of the current billing period or course duration.
  • No Refunds: If you choose to terminate your account or stop using the LMS, please note that you will not be eligible for a refund of any fees paid, except as outlined in our Refund Policy.

8.3 Consequences of Termination

  • Loss of Access: Upon termination or suspension of your account, you will lose access to all course materials, certificates, and other resources on the LMS. Any progress made within courses will be inaccessible, and your enrollment will be revoked.
  • Outstanding Fees: In the case of suspension due to non-payment or other violations, any outstanding fees will still be owed, and legal action may be taken to recover any unpaid amounts.
  • Data Retention: In some cases, we may retain your data for compliance with legal obligations or administrative purposes. However, access to your personal account data will be restricted following termination.

8.4 Appeal Process

  • If your access is suspended or terminated, and you believe this was done in error, you may contact us to request a review of the decision. Please send your appeal to info@audreyacademy.co.za, and we will respond within a reasonable time frame.


9. Disclaimers and Limitation of Liability

Content Accuracy and Use

While Audrey Gwangwa Law Academy makes every effort to ensure that the courses, materials, and information provided through the Learning Management System (LMS) are accurate, up-to-date, and relevant, we do not guarantee the completeness, accuracy, or reliability of any content. The Academy is not responsible for any errors or omissions in the course materials or for any loss or damage resulting from the use or reliance on such materials.

No Legal Advice

The content provided through the LMS is intended for educational purposes only. It does not constitute legal advice, nor does it create any attorney-client relationship. Users are advised to consult with a qualified legal professional for specific legal matters or advice.

Platform Availability

Audrey Gwangwa Law Academy strives to maintain continuous and uninterrupted access to the LMS. However, we do not guarantee that the platform will always be available or error-free. There may be occasional downtime for scheduled maintenance, technical issues, or other unforeseen circumstances. We are not responsible for any interruptions to service or any losses that may result from such downtime.

No Guarantee of Results

While the Academy provides expert-led courses designed to enhance your understanding and skills in property and conveyancing law, we do not guarantee specific results, such as career advancement, professional success, or examination outcomes. User success is dependent on individual effort, circumstances, and external factors beyond our control.

Limitation of Liability

To the fullest extent permitted by law, Audrey Gwangwa Law Academy, its directors, employees, agents, or affiliates will not be held liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to loss of profits, loss of data, or other damages arising from:

  • Your use or inability to use the LMS.
  • Any content or services obtained through the LMS.
  • Any errors, interruptions, or defects in the LMS or related services.
  • Any unauthorized access to your account or data.

In no event shall Audrey Gwangwa Law Academy’s total liability to you exceed the amount you have paid for the course or service in question, whichever is less.

Indemnity

You agree to indemnify, defend, and hold harmless Audrey Gwangwa Law Academy, its directors, employees, agents, and affiliates from any claims, losses, damages, liabilities, or expenses (including legal fees) arising from:

  • Your breach of these Terms and Conditions.
  • Your use of the LMS and any content therein.
  • Any unlawful activity or violation of rights by you or any third party using your account.

Force Majeure

Audrey Gwangwa Law Academy will not be held liable for any failure to perform its obligations under these Terms and Conditions due to events beyond our reasonable control, including but not limited to natural disasters, acts of government, power outages, or other unforeseen circumstances.


10. Governing Law and Dispute Resolution

Governing Law

These Terms and Conditions, and any disputes arising from or related to your use of the Audrey Gwangwa Law Academy Learning Management System (LMS), will be governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law principles.

Dispute Resolution

In the event of a dispute or disagreement arising from your use of the LMS, we are committed to resolving it in a fair and amicable manner. We encourage you to first contact us directly at info@audreyacademy.co.za to attempt to resolve any issues.

  • Negotiation: Both parties will make reasonable efforts to resolve the dispute through informal negotiation or discussion within a reasonable period.
  • Mediation: If the dispute cannot be resolved through negotiation, either party may request mediation. The mediator will be chosen by mutual agreement between the parties, and the mediation will take place in Centurion, South Africa.
  • Arbitration: If mediation fails, the dispute shall be submitted to binding arbitration under the Arbitration Foundation of Southern Africa (AFSA) rules. The arbitration shall take place in Centurion, South Africa, and the decision of the arbitrator will be final and binding.
  • Court Jurisdiction: In the event that a dispute is not resolved through the processes outlined above, either party may submit the matter to the competent courts in South Africa. Both parties agree to submit to the exclusive jurisdiction of the courts of South Africa.

By agreeing to these Terms and Conditions, you acknowledge and consent to the jurisdiction of the South African courts and the arbitration process outlined above for resolving any disputes.


11. Changes to Terms

Audrey Gwangwa Law Academy reserves the right to update, modify, or change these Terms and Conditions at any time, without prior notice. Any changes will be effective immediately upon posting on the Learning Management System (LMS) or notification to you via email or through the LMS platform.

By continuing to use the LMS after such modifications are posted, you acknowledge and agree to the revised Terms and Conditions. We encourage you to review this section periodically to stay informed about any updates or changes.

If you do not agree with the revised Terms and Conditions, you should discontinue use of the LMS and may cancel your account as outlined in our account termination policy.

For your convenience, the "Last Updated" date will always be displayed at the top of this page to help you identify when the Terms and Conditions were last revised.


12. Contact Information

We are here to assist you! If you have any questions, concerns, or need support, please feel free to reach out to us through any of the following contact methods. Our team is happy to help you with inquiries related to courses, technical support, account issues, or general information about the Academy.

Contact Details:

  • Email: info@audreyacademy.co.za
    For all inquiries, including course information, account assistance, and general questions.
  • Phone: +27 79 495 8351
    Speak to a representative for immediate assistance during business hours.
  • Address:
    Blue Valley Golf & Country Estate,
    72 Beauly Ave,
    Blue Valley Golf Estate,
    Centurion, 0147,
    South Africa

Where we provide top-tier legal education and consultancy services tailored to meet the needs of today’s legal professionals and businesses. Our offerings are designed to empower you with the knowledge and expertise necessary to excel in property and construction law.

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